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04 cover story
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Article Index
04 cover story
> Knowledge: management vs. retention FI
> Introducing knowledge retention
> ISO9000 and knowledge
> Public and knowledge production
> Knowledge snippets and traceability
> The knowledge side of downsizing
> Management + Costing
> Management and participation
> Knowledge and embedded security
> Guidelines for action
> Timeframe for delivery
> Closing
All Pages


Timeframe for delivery

A first project could usually take one-two months to assess the parameters and give an overview, using brainstorming sessions to identify the targets and the first organizational units to apply the process to.

The collection and first structuring, with the building of a reference catalogue, would probably take another four months.

Unless you have already a knowledge retention policy in place, the culture change management usually would require another six months, with oversight from either the first organizational unit carrying out all the activities, a new structure, external resources, or a team comprising a mix of resources from the three.

Thereafter, a "viral spreading" approach (like the one used in Business Intelligence and similar activities) is suggested to deploy the process across the organization.

As for the project team size, the initial team should be as small as possible, while a single resource should be in charge of the first catalogue building, to ensure consistency.

Once the first phase and second phase of the first project are carried out, and the working rules have been defined, the team could be expanded to activate parallel projects.